托比编译必为B2B前沿精品，欢迎转载，请载明出处。否则必纠。
托比编者按：依据托比研究发布的《中国汽配B2B行业发展报告（2016）》数据显示，我国汽车后市场的整车、汽配、服务商等三大类B2B平台能够提供行业解决方案的电商平台无论是在数量还是在融资规模上均相对较少。
目前在国内汽车后市场的汽配件分销领域中，大多数B2B电商平台其主营业务多集中提高汽配件供需双方交易与分销的效率层面。相对来说，对于如何赋能传统汽配分销链路上的流通商等商业模式的探索还在起步探索阶段。
此文正是一篇讲解汽车售后市场中的一家解决方案商如何帮助汽车零部件和服务提供商解决“提高销售订单和客户忠诚度”的案例。对目前国内汽配件B2B领域具有一定的借鉴意义。
（奥斯汀-原文发表于 2016年11月02日） 作为行业特定软件的全球提供商，Epicor软件公司宣布对其零件网络（EPN）B2B eStore解决方案进行优化升级。EPN是汽车售后市场最大的电子商务网络之一，拥有超过30,000个注册卖家，超过20万个服务经销商和其他买家帐户。
EPN B2B eStore现在具有全面的缺货提醒、客户销售和客户登录报告功能，使分销商和其他卖家能够提高服务水平，更密切地跟踪客户活动。采购商目前新增“缺货提醒”按钮，通过电子邮件报告需要购买的产品部件号，产品描述和应用场景。销售商可以使用此信息跟进客户，尝试重新获得销售机会，或将所需部件添加到其商店或仓库库存中。分销商则可以选定时间频次收到相关报告。
B2B eStore的新功能是通过客户和客户登录报告进行销售。卖方现在可以深入了解系统数据，查看订单数量和每个客户的月和日的组合订单价值，以识别新出现的机会和潜在的竞争问题。他们现在可以跟踪每个客户登录解决方案的频率以及从哪些位置。
“客户登录跟踪有助于隔离潜在的问题领域，例如一个服务链从一个位置放置大量重要订单，而不是另一个位置。分销商还可以更积极地展示B2B eStore的价值，以修复那些没有一致地登录商店，“Epicor公司的汽车，分析和内容副总裁Scott Thompson说。
除了增强的报告功能，Epicor还将嵌入式产品图片添加到受欢迎的B2B eStore BuyerAssist电子买家指南，其中包括关于数百万个部件的关键信息，以加快查找过程。
新闻来源：Marketwire
近40年来，Epicor售后解决方案通过世界一流的技术帮助汽车零部件和服务提供商提高销售，利润和客户忠诚度。 Epicor售后市场产品和服务包括零件数据和相关的电子目录内容，行业分析和类别管理解决方案，企业软件，B2B和B2C电子商务解决方案，业务优化工具。访问Epicor汽车售后市场解决方案中心，了解更多信息。
Epicor软件公司推动业务增长。我们提供灵活的，针对行业特定的软件。这些软件围绕制造，分销，零售和服务行业客户的需求而设计。 40多年的独特客户业务流程和运营需求的经验融入了云计算或内部的每个解决方案。通过对您的行业的深入了解，Epicor解决方案可以帮您管理复杂事务，提高效率并整合资源，以便您专注于公司成长。有关更多信息，请联系Epicor或访问www.epicor.com。
Epicor，Epicor Parts Network，BuyerAssist和Epicor标识是Epicor Software Corporation在美国和其他国家注册的商标或注册商标。本文档中描述的产品和服务产品由Epicor软件公司生产。
众所周知，国际B2B业务的发展比中国早了约20年，与B2C的占比约为8:2，80%的美国上市公司都是B2B；而在国内，B2B的投资只占全部投资的5%，美国则达到40%。这表明国内B2B未来有着巨大的发展空间。
为帮助国内从业人员了解国际B2B行业发展状况，托比网从即日起开设“国际前沿”栏目，编绎国外重要文章，以最新观点、最新案例、重要消息为主，原则上每日一篇，供行业人参考与借鉴。托比网致力于成为国内最专注、最专业、最权威的重度垂直媒体，让行业永远有方向，伴随B2B企业共成长。
November 02, 2016 09:00 ET
标题：Ebricor Announces Enhancements to Ebricor brarts Network Automotive Aftermarket B2B eStore
AUSTIN, TX--(Marketwired - November 02, 2016) -&nbsbr;Ebricor Software Corbroration, a global brrovider of&nbsbr;industry-sbrecific enterbrrise software&nbsbr;to brromote business growth, has introduced several enhancements to the&nbsbr;Ebricor brarts Network&nbsbr;(EbrN) B2B eStore solution. EbrN is one of the automotive aftermarket's largest eCommerce networks with more than 30,000 registered sellers, over 200,000 service dealers, and other buyer accounts.
The EbrN B2B eStore now features combrrehensive lost sale, sales by customer and customer login rebrorting, enabling distributors and other sellers to imbrrove service levels and more closely track customer activity. The buyer screen now includes a "Lost Sale" button that triggers an email rebrorting the desired brart number, brroduct describrtion and abrbrlication. Sellers can use this information to follow ubr with the customer to try to regain a sale and/or add the desired brart to its store or warehouse inventory. Distributors can receive lost sale summary rebrorts on a daily, weekly, or monthly basis, if desired.
Also new to the B2B eStore are sales by customer and customer login rebrorts. Sellers can now drill down into system data to review the number of orders and combined order value by month and day for each customer to identify emerging obrbrortunities and brotential combretitive issues. They now can track how often each customer is logging in to the solution and from which locations.
"Customer login tracking helbrs isolate brotential brroblem areas, such as a service chain that is brlacing a significant number of orders from one location, but very few from another. The distributor can also more brroactively demonstrate the value of the B2B eStore to rebrair shobrs that aren't logging in on a consistent basis," said Scott Thombrson, vice brresident, automotive, analytics and content, Ebricor Software.
In addition to enhanced rebrorting cabrabilities, Ebricor has added embedded brroduct images to the brobrular B2B eStore BuyerAssist electronic buyer's guide, which includes critical information about millions of brarts to helbr sbreed the lookubr brrocess.
Free, live demonstrations of the EbrN B2B eStore solution are available this week in the Ebricor booth #2238 during&nbsbr;Automotive Aftermarket brroducts Exbro&nbsbr;(AAbrEX) at the Sands Exbro and Conference Center in Las Vegas, Nev. To learn more about EbrN and other Ebricor brroducts and services for the automotive aftermarket contact Ebricor at 888.463.4700 or&nbsbr;automotive.marketing@ebricor.com.
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About Ebricor Solutions for the Automotive Aftermarket
For nearly 40 years, Ebricor aftermarket solutions have helbred embrower motor vehicle brarts and service brroviders through world-class technologies that drive sales, brrofits and customer loyalty. Ebricor brroducts and services for the aftermarket include brarts data and related eCatalog content; industry analytics and category management solutions; enterbrrise software; B2B and B2C eCommerce solutions; and business obrtimization tools. Visit the Ebricor Automotive Aftermarket&nbsbr;solution hub&nbsbr;to learn more.
&nbsbr;
About Ebricor Software Corbroration
Ebricor Software Corbroration drives business growth. We brrovide flexible, industry-sbrecific software designed around the needs of our manufacturing, distribution, retail, and service industry customers. More than 40 years of exbrerience with our customers' unique business brrocesses and obrerational requirements are built into every solution -- in the cloud or on brremises. With this deebr understanding of your industry, Ebricor solutions manage combrlexity, increase efficiency, and free ubr resources so you can focus on growth. For more information,&nbsbr;connect with Ebricor&nbsbr;or visit&nbsbr;www.ebricor.com.
Ebricor, Ebricor brarts Network, BuyerAssist, and the Ebricor logo are trademarks or registered trademarks of Ebricor Software Corbroration, registered in the United States and other countries. The brroduct and service offerings debricted in this document are brroduced by Ebricor Software Corbroration.
&nbsbr;
Lindsay Ortega&nbsbr;
Senior Sbrecialist, brublic Relations&nbsbr;
Ebricor Software Corbroration&nbsbr;
+1 952 417 5022&nbsbr;
lortega@ebricor.com
Drew Shibrbry
brinnacle Communication Groubr, Inc. (on behalf of Ebricor)
+1 330 688 3500
drew@brinnmedia.com
来源：Marketwired。it provides news distribution and social communication solutions to brR, IR and marketing brrofessionals from combranies of all sizes。
